Migrating to MEM/Intune from another EMM vendor Specific to backup/restore Alternatively, if you cannot ensure that the device was unenrolled when the backup was taken, consider hiding the вЂrestoreвЂ™ setup assistant screen in your iOS/iPadOS enrollment profile in the Microsoft Endpoint Manager console. To facilitate this type of migration, one option would be to retire the device from the prior EMM before the user does a backup of the iOS/iPadOS device. If the management profile was locked on the device by the prior EMM, the end user won't have an option to remove the management profile on the device. To avoid issues, ensure that users do not perform a backup whilst the device is enrolled вЂ“ you want users to perform any backup/restore activities without impacting the management profile and related certificates.Is the management certificate being restored still valid? Was the management certificate renewed after the backup was done? These scenarios might be less common, but they are worth being aware of вЂ“ especially if the backup being restored isn't recent. What about the Azure AD record? What about the management certificate? These certificates are valid for a year for iOS/iPadOS. For example, has the corresponding device record in Intune been deleted? (either by accident or an intentional retirement/clean-up). Also consider the amount of time that has elapsed since the backup was taken, and what impact a restore (which essentially sets the device back to that prior time), might have.As a result, post-restore, the device will need to be re-enrolled using the Company Portal app before it will be functional. If you performed a remote wipe by using the MEM/Intune web portal, this will first unenroll the device before the wipe.If you performed a local reset of the device, then the device will remain enrolled post-restore and shouldn't require any intervention.In addition, specific to Intune, there are two different methods to reset a device and they will affect the post-restore behavior regarding enrollment state:.This result is typically a good thing, unless this process is being performed as part of a migration to a different EMM vendor (see below). You retain the management state (and management profile) that you had at the time the backup was done. The result is that you don't go through any 'remote management' and subsequent enrollment steps. When restoring to the same device on which the backup was performed, after the backup is successfully restored, setup assistant doesn't resume.The result is that you are enrolled in the MDM vendor and also maintain your content that has been restored from your iCloud account. When restoring to a different device than the one on which the backup was performed, after the backup is successfully restored, setup assistant will continue with the enrollment process (from the 'remote management' screen onwards).The restore process workflow is different, depending on whether you restore the backup to the same device, or a different device.Only a limited set of data may be restored such as iCloud Photo Library and messages for example. While it links files and documents, it doesn't typically restore any user data and preferences (think 'look and feel' such as wallpaper, widgets, installed applications, user preferences, and so on). Linking the Apple ID in settings post-setup isn't the same as a restore. Restoring a backup is only possible during Apple Setup Assistant.When a user restores their content from an iCloud or iTunes backup, there are many considerations to bear in mind: Restoring a backup to an iOS/iPadOS device Since this screen appears on the device before a wi-fi connection has been established and before the ABM profile has been downloaded, this quick start screen cannot be hidden via ABM.ДЇor more information about restoring Apple devices from backup, see Get started using Apple Business Manager or Apple School Manager with Mobile Device Management. For details refer to the following Apple support document. Device-to-Device migration as offered on the Quick Start screen after resetting an iOS device isn't supported with Apple Business Manager (ABM).

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